FAQ
Rooted in Style ATL · Jewelry with Intention
✦ Products & Craftsmanship
What materials do you use in your jewelry?
Our necklaces are crafted with high-quality original flex wire or heavy flex wire, both nylon-coated and strength-tested between 10 and 40 pounds for durability and elegance.
Elastic bracelets use pre-stretched 0.1mm clear cord for lasting strength.
Adjustable bracelets are made with nylon cord, seared with a soldering iron to ensure durability and prevent fraying.
Each piece is handcrafted and thoroughly inspected before being lovingly packaged.
Are your pieces hypoallergenic or safe for sensitive skin?
Yes, especially for earrings. Hypoallergenic earring hooks are available upon request for a small additional fee. Simply message us at checkout.
How are the pieces cleansed and activated?
Each adornment is
– Energetically cleansed through smudging
– Anointed with essential oils
– Activated through a sound bath
This ritual aligns each piece with clarity, protection, and purpose before it reaches you.
Are the crystals authentic and ethically sourced?
Yes. All crystals are authentic and ethically sourced with care and intention.
Is each piece exactly the same?
No. Each creation is unique. Variations in natural stone tone, pattern, and color density are to be expected and celebrated. The central accent beads on our bracelets are handcrafted from recycled glass and hand-painted, honoring African traditions of sustainability and artistry.
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✦ Ordering & Shipping
How long will it take to receive my order?
Orders ship within 5–7 business days. Custom creations may require additional processing time.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and timeframes vary based on location.
Can I make changes to my order after it’s been placed?
Yes—please message us within 24 hours of placing your order, and we’ll do our best to accommodate adjustments.
Do you accept custom orders or personalizations?
Absolutely. Custom design is one of our specialties. Reach out with your vision, and we’ll co-create something unique.
Can I pick up my order locally in Atlanta?
Yes. Local pickup is available—just select the option at checkout and we’ll coordinate with you.
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✦ Returns & Exchanges
What is your return/exchange policy?
We accept exchanges for different items of equal value within 7 days of delivery.
Returns are only accepted if the item arrives damaged or in a condition different from how it was shipped.
What if my item arrives damaged?
Contact us immediately with a photo. We’ll repair or replace your piece with care.
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✦ Care & Longevity
How do I care for my jewelry to keep it looking and feeling its best?
– Avoid overstretching elastic bracelets
– Avoid overextending or over-tightening adjustable bracelets
– Store in a jewelry pouch, lined box, or alongside other crystals
– Wipe gently with a soft cloth after wearing
Can I shower or sleep in my jewelry?
It is safe to do so with many pieces, but due to the hardness of water, we recommend removing all jewelry to avoid premature wear or energy dulling.
How should I store my jewelry when I’m not wearing it?
Store your pieces in a soft jewelry pouch, box, or on your altar to preserve both energy and craftsmanship.
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✦ Spiritual & Energetic Use
Do pieces come with affirmations or spiritual guidance?
Yes. Each collection includes a printed affirmation card as an invitation to speak intentional truths while adorning yourself.
Can I use this jewelry for rituals, meditation, or energetic protection?
Absolutely. These adornments are high-vibrational spiritual tools intended as daily wear, ideal for meditation, energetic protection, and ceremonially.
How do I charge or cleanse my jewelry at home?
– Place in sunlight or moonlight
– Smudge with sacred smoke
– Anoint with oils
– Use chimes, bowls, or your own voice for sound activation